Classic Delivery (Free)

• Our Classic delivery service uses Royal Mail Tracked 24, with full end-to-end tracking and delivery updates.
• Delivery is aimed for your selected date.
• Royal Mail delivers the vast majority of parcels on time (their target is 94%+, and current performance is even higher). 
• In rare cases, delivery may arrive the following day
• This service does not include compensation for late delivery
• This is a reliable, widely used service and works perfectly for most orders.

Assured Delivery (£5.99)

• If your gift absolutely must arrive on the selected day, you can choose Assured Delivery for extra peace of mind.
• Assured delivery is Delivery Insurance for Royal Mail Tracked 24 service
• This service uses the same Royal Mail Tracked 24 with full tracking, but includes added insurance protection: 
• Delivery is aimed for your selected date.
• If your order arrives one day later than selected, we will offer you either:
• A full refund of the product value of your order or a Discount voucher for the product value of order - excluding the Assured delivery insurance cost.
• It’s a small extra cost that insures in the event that Royal Mail delivery is late.

Need Help With Your Delivery?

Our team is here to help.

Live Chat 7am–6pm (fastest response)

Email: chat@oxfordandrose.co.uk

We’re always happy to assist and make sure your gift arrives as smoothly as possible.