Classic Delivery (Free)

• Our Classic delivery service uses Royal Mail Tracked 24, with full end-to-end tracking and delivery updates.
• Delivery is aimed for your selected date.
• Royal Mail delivers the vast majority of parcels on time (their target is 94%+, and current performance is even higher). 
• In rare cases, delivery may arrive the following day
• This service does not include compensation for late delivery
• This is a reliable, widely used service and works perfectly for most orders.

Assured Delivery (£5.99)

• If your gift absolutely must arrive on the selected day, you can choose Assured Delivery for extra peace of mind.
• This service also uses Royal Mail Tracked 24 with full tracking, but includes added protection:
• Delivery is aimed for your selected date. 
• If your order arrives one day later than selected, we will offer you either:
• A full refund of your order or we’ll resend a freshly prepared bouquet matching your original order, with delivery included, at no charge.
• It’s a small extra cost for important occasions where timing really matters.

Need Help With Your Delivery?

Our team is here to help.

Live Chat 7am–6pm (fastest response)

Email: chat@oxfordandrose.co.uk

We’re always happy to assist and make sure your gift arrives as smoothly as possible.